Automating Routine Tasks
Automate your way to the future
Why ISB Optimus
We are the leading innovators in our field with the tools and expertise to help you automate your business processes. Business Process Management has always been at the core of our solution offering and we have the capacity and capability to go beyond the documentation and optimisation of your processes. We will walk you through the entire automation journey, from the automation of mundane and repetitive tasks all the way to augmenting your human workforce with our digital workforce solutions.
Years of innovation
Business Processes Executed by Humans
Organisations around the globe have recently experienced first hand the impact that an over-reliance on having their business processes executed by human beings has on their business operations. This ranges from mundane and repetitive tasks to the complex processes that make use of unstructured data. The ability of many organisations to sustain operations during the various extents of lockdowns and remote working scenarios has been average at best, with some organisations failing to cope completely.
At ISB Optimus we offer a variety of robotic and automated solutions for driving productivity efficiencies in the workplace. Collectively, these solutions make up our Digital Workforce offering.
This Digital Workforce platform
comprises three pillars:
Robotic Process Automation (RPA)
With RPA we are able to use software robots to automate any business processes. The automation can be Attended (front office) where software robots work together with humans, or Unattended (back office) where the process is fully automated by teaching the software robots how to do the work.
We have the tools to simulate human thought processes in a computerised model. Our tools can be taught by humans to uncover and transform hidden or “Dark Data” to automate business processes faster and more efficiently while simultaneously eliminating
Cognitive Automation makes sense of all data formats (both structured and unstructured data). Machine Learning and Artificial Intelligence are applied to everyday processes to recognise (Computer Vision), understand (Natural Language Processing), enrich (Fuzzy Logic) and improve (Machine Learning).
Digital Workforce Analytics
As your Digital Workers go about their day to day processes, they bring back complete information on not only what they do but also what they encounter along the way. Everything is recorded and visible to the enterprise, anytime. Our Digital Workforce Analytics tools provide hands free business analytics at the click of a button; real time operational insights to constantly monitor the efficiency and effectiveness of your digital workforce and easily quantify processes’ operational performance on demand; and seamless integration with out of the box customizable analytics are designed for meet the analytics needs of most enterprises.
- Improve staff satisfaction by automating routine tasks and freeing up their time to focus on investigations and issue resolution
- Improve process efficiency by automate time intensive report generation and document management
- Increase data quality by automating data cleansing and validation
- Reduce human error
- Achieve scale flexibility with a digital workforce complementing existing resources