our Services

Digital Workforce Solutions

Automating Routine Tasks

Scale Flexibility

Automate your way to the future

Automate your business processes with our Digital Workforce Solutions and acquire the ability to scale up or scale down your capacity rapidly in response to ever-changing business needs.

Digital Workforce

Report Generation

Why ISB Optimus

We are the leading innovators in our field with the tools and expertise to help you automate your business processes. Business Process Management has always been at the core of our solution offering and we have the capacity and capability to go beyond the documentation and optimisation of your processes. We will walk you through the entire automation journey, from the automation of mundane and repetitive tasks all the way to augmenting your human workforce with our digital workforce solutions.

Automation Anywhere is a global leader in RPA and the pioneers of the Digital Workforce. We are proud to be part of a global community of over 1,100 partners boasting:

Customer entities

Bots deployed


Years of innovation

The Problem

Business Processes Executed by Humans

Organisations around the globe have recently experienced first hand the impact that an over-reliance on having their business processes executed by human beings has on their business operations. This ranges from mundane and repetitive tasks to the complex processes that make use of unstructured data. The ability of many organisations to sustain operations during the various extents of lockdowns and remote working scenarios has been average at best, with some organisations failing to cope completely.

The solution

Driving Productivity

At ISB Optimus we offer a variety of robotic and automated solutions for driving productivity efficiencies in the workplace. Collectively, these solutions make up our Digital Workforce offering.

This Digital Workforce platform
comprises three pillars:


Robotic Process Automation (RPA)

With RPA we are able to use software robots to automate any business processes. The automation can be Attended (front office) where software robots work together with humans, or Unattended (back office) where the process is fully automated by teaching the software robots how to do the work.

Cognitive Automation

We have the tools to simulate human thought processes in a computerised model. Our tools  can be taught by humans to uncover and transform hidden or “Dark Data” to automate business processes faster and more efficiently while simultaneously eliminating
human error.

Cognitive Automation makes sense of all data formats (both structured and unstructured data). Machine Learning and Artificial Intelligence are applied to everyday processes to recognise (Computer Vision), understand (Natural Language Processing), enrich (Fuzzy Logic) and improve (Machine Learning).


Digital Workforce Analytics

As your Digital Workers go about their day to day processes, they bring back complete information on not only what they do but also what they encounter along the way. Everything is recorded and visible to the enterprise, anytime. Our Digital Workforce Analytics tools provide hands free business analytics at the click of a button; real time operational insights to constantly monitor the efficiency and effectiveness of your digital workforce and easily quantify processes’ operational performance on demand; and seamless integration with out of the box customizable analytics are designed for meet the analytics needs of most enterprises.

  • Improve staff satisfaction by automating routine tasks and freeing up their time to focus on investigations and issue resolution
  • Improve process efficiency by automate time intensive report generation and document management
  • Increase data quality by automating data cleansing and validation
  • Reduce human error
  • Achieve scale flexibility with a digital workforce complementing existing resources

Let's talk about driving productivity and efficiencies in your workplace.

Contact us to discuss how we can help you automate your business 


let’s get together